Client Testimonials

Great Service

I read many reviews on different companies before I chose Angel to update and automate my home. I am very particular about who I allow to do work in my home for fear of creating new problems. I was pleasantly surprised on the professionalism, cleanliness, and care he took while working on my home. My system and automation is fantastic and could not be more satisfied. Angel and his crew were great and would have no problem asking him back if any other work is needed. I found it hard to believe that his review average rating was 5, but believe it.

Allyn Sketlon

Residential Audio Visual was recommended to us by some friends who were very pleased with their system he had installed for them. They installed a system in our new media room 2 years ago as well as adding audio to our game room and balcony. They take great pride in their work and Angel did a great job for us. Ceiling cuts were neat and perfectly placed. All of the wiring was tied off neatly and well hidden.

They were courteous and very neat, cleaning sheetrock and wood dust as they went along. They even wore footies over their shoes. His prices are very fair and we have thoroughly enjoyed watching television and Blu-ray videos in our new media room. Everyone was very impressed when we had a Superbowl party.

Unfortunately, probably due to an electric storm, the HDMI ports on our Epson projector stopped working. He came out on a Friday, checked the system, got on the phone with Epson and on Monday we had a new Epson projector! No charge from Epson, and no charge from Angel!

Everything is working great again. Thanks Angel.

Jim

Angel is a rarity in the service industry. He is honest, hard working, transparent, inquisitive, quick to offer his expert recommendations and very easy to work with. He goes above and beyond what others classify as their standard to deliver first-class service in an industry that caters to high expectations and scrupulous attention to detail.

Angel & “V” installed a surround sound system and mounted a TV in my home (probably much smaller than many of his other jobs but not insignificant for me in terms of cost). A couple “behind the drywall” issues came up and Angel talked it through with me to ensure I was okay with every decision. He has excellent attention to detail and personally wants to make sure that the end product is “perfect” vs just “good enough”. Numerous times he fixed a small issue or took extra time to get it right when others would call it good.

I got 3 quotes for my job and Angel was the only one that asked for an on-site consultation to truly understand the scope of what I was wanting. This just shows that he cares about his profession and as a consumer, I appreciated this extra step to minimize unexpected/costly changes from what was quoted.

If you want a truly hassle-free experience for your next home audio/video project, don’t go to anyone else. Angel is a rare breed that you can trust time after time, responds personally and promptly to every inquiry and delivers a work product that will meet your high expectations.

Mr. And Mrs. Charles Neff,Jr.

We needed a new remote and an upgrade to our old audio and video system. From the very first phone call to Angel , we received prompt and courteous responses to our issues. He and his crew performed the job in an extremely timely manner and also cleaned up after their work was done. We are very satisfied with Residential Audio-video and highly recommend Angel to anyone.

Blaine Adams

My husband and I searched eveywhere to replace our 15 year old home audio system. We went to a “high end” national company that made a glossy presentation for an expensive, complicated system, took our $3500 deposit and promptly went bankrupt! Then we found ANGEL! He was responsive, puunctual, made a thorough assessment, gave us a straight forward presentation and installed it with the utmost professionalism for half the cost of quotes I had received from other companies. I wish every home service provider was as wonderful as Angel. I am a very particular person and I cannot find one thing that Angel could have done better. He takes pride in his work and it shows. Thank you Angel!

Carl K

What can I say except Angel/Residential Audio Video is great and he really understands the issue(s) and does what he says he will do. I’ve used others and hands down he is the best and does not try to rip you off. Only regret……………that I did not find him years ago.

Steve

Angel is very knowledgeable and attentive. He treated my home with respect, not like a job site. He and Vee were on time, cleaned up after themselves, delivered a great system, and was very affordable. He spent time teaching me how to use the speaker system, TVs, and security system. I could not be happier with my AV system.

Jaade Allison & Michael Lazarte

Angel has completed many electronic jobs for us over the years. He initially installed our surround system in 2007. Since then he and his crew have done several jobs, from mounting wall TV’s to running direct cable wiring in our attic. His workmanship, professionalism and electronic knowledge are without question one of the industry’s best. Thank you so much for your help and being available when needed.

Aliza Cavazos

After doing some updating to our family room, we had Angel come out to add the finishing touches. Our wall mounted tv and built in wall speakers made all the difference. The sound is amazing and it looks absolutey fabulous! Very clean with no wires exposed. Couldn’t be happier!

Steve Burkett

Angel, thank you for a great job in my new video installation in my new home. You were always on time and the equipment was always in good working order when you left. I will continue to recommend you to my friends.
Steve

Rudy

Superior quality at a reasonable price.  Angel has a lot of experience so is able to recommend and customize everything according to your living space and budget. Highest quality in equipment and customer service.  When we had a question, he returned our call immediately and came out to our house after hours.  Angel exceeded expectations on our outdoor TV and sound system and most recently our indoor theater!  Very clean and patient to ensure the job is done right, every time!  Everything works perfectly and exactly as promised!  Highly recommended!

AJ

Angel has now done 2 projects for me. He is by far the best, most knowledgeable, trust worthy and honest person I have come across. We had 2 TVs mounted, professional home wifi network established w Luxul, home media room setup, home speaker setup w sonos amplifiers….needless to say he did a phenomenal job on everything!!! He went out of his way to drop cables via my attic so that we could enjoy cable connection in a room that did not have access to cable.

I highly recommend him for any AV needs and would definitely  go to him for any upgrades on my existing setup.

Jason Davis

Residential A/V is an outstanding company and I highly recommend them for any A/V job you need. They do quality work at an affordable price. I had them install flush mount speakers for my surround sound and the job they did was absolutely perfect.

  • They showed up at the promised time.
  • They introduced themselves in a very professional and friendly manner.
  • They installed, tested and made sure I was happy with the job.
  • They left the place cleaner than it was when they showed up.

5 stars all around.

Walker and Anita

Angel Herrera’s Residential Audio/Video, have done equipment installations for us on three occasions over the last couple of years. Each time they arrive on time, get the work done quickly and give full instructions on how the equipment and remotes work. Additionally, they do an excellent clean up prior to leaving. As a final note, the charges are fair and reasonable for the quality installation one receives. We could not be more pleased with the results and give Residential Audio/Video a 5 Star Rating!!!

Vladimir

We called Angel to fix a few things with our current AV system and to also install some new equipment. Angel was very professional, efficient and reasonably priced. We were very pleased with the quality of work and service received from him and his company. Highly recommend him to anyone looking for great AV expertise!

Kim

Angel,

I just wanted to say thank you for the amazing service you gave us when you installed our surround sound systems. You were very helpful and professional. You even cleaned up after you were done. It’s so great to work with someone that is so knowledgeable and obviously loves what you do. We are really enjoying our systems.

S & D Robinson

To Whom It May Concern:

We would like to highly recommend the services of Residential Audio/Video to anyone considering a home theater system. We have been thrilled with the installation of our television above our fireplace, the upgrade of our in-home speaker system and the integration of many complex components in our home theater and home gym.

Angel and his staff provide excellent instruction, seamless installation (no cords and cables to be seen!) and wonderful follow up, if needed. We will not hesitate to contact Angel again, should we need to add to or upgrade our system. In doing so, we will have peace of mind that we are being quoted a fair price for premier service.

Sincerely,

S & D Robinson, Houston, Texas

Joyce

My experience with the work, service and products of Residential Audio/Visual is the best of any company of any kind I have ever used. The proposal was reasonable and result super. Angel, who did the work was extraordinarily competent, we had a tricky job, putting a large screen TV in freestanding cabinet which opens up and the TV rises out of it and it was not near a wall. His attitude was “how to get it done” not “whether it could be done”. He always arrived on time, smiling and very patient. They put shoe covers on and were professionally dressed. Angel was referred to us by another satisfied customer, a friend who is very particular. Our interior decorator, Kathy Curry Designs, created the beautiful space, praised this company spoke of referring her clients to Angel for the audio visual I wholeheartedly and without reservation recommend this company and Angel.

The Moran Family

It was a pleasure to work with Residential A/V. We highly recommend their services and personnel. Their staff was extremely efficient, reliable, and honest, and we are really enjoying the system they installed. When we had questions that we had forgotten to ask upon installation, they didn’t hesitate coming back to inform us!

Thanks again,

The Moran Family

Jennifer

After researching numerous companies in the Houston area, I called a reputable home theater store that actually referred me to Residential A/V saying that they were “the best in Houston for the type of installation that we were looking for”. We needed our flat screen television mounted to our brick fireplace and wanted to make sure that we were getting someone knowledgeable and experienced. I couldn’t have been more pleased not only with the end result, but the entire process to get there. They were very methodical in planning all of the steps and discussing their ideas with me before any holes were drilled into our fireplace. I couldn’t have been happier with their work – it was better than I had envisioned it to be. After installing it, they gave me a quick course on how to work all of the various components. I would definitely recommend them. They were a pleasure to do business with.

Thanks,

Jennifer

John & Cathy

The Residential Audio video staff installed the stereo equipment and speakers for us. Their process is outstanding! Both my husband and I are perfectionists and we are extremely pleased with their work. They were prompt, very knowledgeable, very courteous, and very patient. We learned quite a bit about how to run our new system too. They took as much time as needed with us, no rush. If we were to relocate to another part of the US, we would strongly consider going to the added expense to have them come do the work. They are worth it!

Angel, here is what just some of our thoughts are for our two installs you completed just this last Saturday. We wish you all the best!!!

Thanks,

John & Cathy

Carla & Bobby

You recently installed two LCD TV’s in our home, one being on the bedroom wall and the other over our living room fireplace. I cannot tell you how great it looked when I came home from work and saw what a wonderful job you have done for us. Since our home was not pre-wired for this, I fully expected the walls to be cut in many places and a mess to clean up. The best part of this ordeal was that we had one of the TV’s that you installed had to be removed from a home that we are selling at one location and physically moved to our new home before any installation could be done. Your installation exceeded our expectations and we are thrilled at the quality of your work.

We plan to put together a media room in the next couple of months and cannot wait to have you do it for us. I have no doubt we will be as happy with our new media room as we are with the other work you have completed for us. You came in, performed an excellent service and left no mess to clean up.

We appreciate everything you and your company has done for us and looking forward to doing business with you in the near future.

Kindest Regards,

Carla & Bobby
Kingwood/Oakhurst, Texas

Mark

All I can say is thank you for the work that you did installing my home theater system; I love the work that you guys did for me. There are all kinds of people out there that clime that they can set up a system that will work, but very difficult to find people to do it the “right” way, I am extatic about how my system looks and the ease in which it operates, Most people that do this work come in and drill holes in the wall making a huge mess, leave wire clippings everywhere, etc. I was amazed at how clean and tidy you were during the whole process. Lastly, I really appreciate how you incorporated the cords and components that I really had into the system and saving me money. Most installers want to sell you all kinds of cords and mark them up.

When I need more work done-you will be the first people I call. Please feel free tp pass this along to any customers or potential customers.

Trey

I own a full service mortgage company with many Loan Officers and Processors that work for me. So I guess you can say that I’m a perfectionist. Everything has to be done perfectly in my business. And I won’t tolerate anything less. I’ve found that having that attitude has brought me a lot of success throughout my career. That philosophy transposes to my personal life as well. When I deal with companies or people in my personal life I expect perfection. I won’t tolerate anything less. It seems like businesses today forget that people are what business is all about. That’s not true of Residential Audio & Video. I’m writing to let everyone know that Residential Audio & Video is a great example of what a business can be. I own several high end, very expensive, Plasma televisions. Angel has come to more than one of my properties and installed every one of them flawlessly. Installs are flawless, customer service is flawless, his crews are professional, courteous, and well groomed, they’ve always meticulously cleaned after each install, arranged my furniture however I wanted it if it had to be moved, you name it and they take care of it. They go above and beyond what I pay them for. And their prices are beyond reasonable. I had a cable technician come to my house once and he couldn’t get the sound to work on one of my plasmas. I called Angel and he walked the technician through it in 2 minutes.

He even said he would come by personally and do it himself if the guy couldn’t figure it out! Why would he do that? That’s not what I paid him to do. I paid him for an install and I got what I paid for. But Angel goes above and beyond what you pay for. After the sale! And that’s just 1 example. Sometimes we as customers don’t like what we’ve purchased or the service we received. And we have an obligation to complain. Unfortunately, some businesses don’t feel like they have an obligation to respond, and they act like once the sale closes, the customer disappears. I’m writing to thank you for not being one of those companies. Thank you Angel. I appreciate the care, service, and perfection you’ve given me over the years. And I will refer everyone I know to you in the future. No one will touch my home electronics except for you!

Bob

Please forgive me for taking so long to send this letter thanking you for the great service you provided to me on your last visit to my home. As you know, some of the things that I have are a little more sophisticated than my abilities, besides I am truly challenged when it comes to these electronics. You come in, analyze the problem, and consistently are a part of the solution rather than a part of the problem.

And as you know, we go back to the days when you worked at Home Theater. You were doing excellent work then and have maintained the same excellence and dedication to your client base. I would not let anyone else work on my “stuff” except youguys.

Please feel free to use me as a reference and, if someone would like to see your work, please feel free to call me and bring them by.

Thanks again,
Bob

Brenda & Henry

Dear Angel:

We would like to take this opportunity to thank you for the work you have done for us over the past eight years. It is not often that we are blessed enough to come across honest, hard working individuals such as yourselves, who are also available to help us work through the mechanics of not only installing all of the latest and greatest electronic gadgets we enjoy, but to also help us understand and learn how they work.

Angel, you have always gone above and beyond our expectations and graciously accommodated us, for example, despite your detailed notes we were unable to make our remote control work properly – we called you and you came over immediately to fix our problem. This is just one of many examples of how you came to our rescue following the installation of all of our TV’s, speakers and related equipment. I can assure you that this type of response and service is very rare if it exists at all and we commend you for your customer service.

In addition, no job was ever too big or too small, you gladly helped us with all our requests. We have always recommended your services to our friends and business associates who are considering upgrading or replacing their current audio/video equipment and we would recommend your services to anyone who wants prompt, honest, hard-working individuals who not only install but follow-up and provide outstanding customer service. We consider you more than true experts in your field, we consider you friends. Until our next equipment upgrade.

Yours sincerely,
Brenda & Henry

Steve

All,

I have had the privilege of having the staff of Residential Audio/Video install and service my home theatre room and my entertainment room. We first installed a Home Theatre Room and later installed an Entertainment room. You cannot ask for more prompt service and experience and also honesty. I cannot express enough about how satisfied that I am.

I highly recommend Residential A/V for any electronic installations that these guys specialize in. Please take a look at the attached pictures in the projects section of the site.

Thanks,
Steve

Marc

Virtually every business promises “Service after the Sale”. Well‚ quite honesty‚ in my experience very few deliver on that promise. Angel has been exceptional. From the start EVERY thing they told me happened. Price‚ Quality‚ Time frame was on the money no surprises. I grew up in an automotive dealership environment and currently am with a Metro-Houston Ford store and I know that people like Angel, are in great demand. I also feel that a company can make claims about their “Service after the Sale”‚ but it’s the Angel’s of the world that deliver on that promise.

Sincerely,
Marc

Mike

To whom it may concern,

I would just like to comment on the Audio Video work which was done on my home the week of Jan 15 2007.

Angel installed a complete sound system for my home as well as installed a new Plasma 50″ and surround receiver my master bedroom.

Their work was quick and professional, but most of all it was done right the first time. I have been through three previous installers who worked on different rooms in my house. Each room was never quite right. Angel came back to my house and reworked the remaining rooms to include customizing pronto controls for each room.

Everything now looks and sounds as they were initially designed to do with out any subtle flaws.

Best of all the entire house is user friendly so my wife and kids are able to enjoy it anytime.

I highly recommend them.

Dee Dee

Angel,

This correspondence is a quick thank you for all of the work the you performed at our new home. As you know, I am in the construction business and am very familiar with many people in your trade. However, your work, dedication and knowledge are far superior than anyone I have worked with. We have invested a significant amount of money to our home media, over $20,000. I believe that the mounting of our plasma ? on to stone over the fireplace, as well as the configuration of all of the speakers, was a tough task. I had tremendous fears about the installation but you and your team did an ever better job than I had hoped for.

Again, thank you so very much for all the you have done. Not to mention coming over at 8:30pm to explain our remote control because we were confused as to how to operate it and we were frustrated. You drove right over and helped, patiently. Wow.

Carl

Director, VIP Services

Angel,

Elissa & I would like to take this opportunity to express our complete satisfaction with the purchase and installation of our entertainment system! As you know we planned for our entertainment system for a long time… we shopped all the big names entertainment stores in the area and quite frankly we were fairly confused by the time we met you guys! Your advice and guidance through the selection process made it easy to pick the right equipment along with the absolutely perfect installation… you made the process simple and put us at ease! Additionally, I’d like to thank you for being available after the sale… what a relief! We’re really enjoying the system!

Mark and Kay

Your initial install was in our former residence. When we moved to our newly built home, you removed from the theater room in the former residence the screen and components for us for the move to our new home.

The quality of your work is excellent. We needed additional speakers and technical components for the new residence. You came to the new residence and researched what would be needed for the new install. You listened to what we thought we wanted and needed and then you made suggestions as to what we should look for and purchase. You made suggestions regarding the whole spectrum of possibilities (speakers, receivers, etc.). During installation, wiring challenges (made by the builder) were no match for you. You met them head on and figured out the problems. You explained the technical aspects of the components (how to work the remote) with patience. When the job was finished everything was cleaned up. Mark and I are very pleased and highly recommend your company and services. When and if we need to expand our audio/visual needs, our first call will be to Residential Audio/Visual.