Please forgive me for taking so long to send this letter thanking you for the great service you provided to me on your last visit to my home. As you know, some of the things that I have are a little more sophisticated than my abilities, besides I am truly challenged when it comes to these electronics. You come in, analyze the problem, and consistently are a part of the solution rather than a part of the problem.
And as you know, we go back to the days when you worked at Home Theater. You were doing excellent work then and have maintained the same excellence and dedication to your client base. I would not let anyone else work on my “stuff” except youguys.
Please feel free to use me as a reference and, if someone would like to see your work, please feel free to call me and bring them by.